Install the staff app on your device

The staff app is an installable web app. It gives you access to the calendar, teams, attendance, notices, messages and time clock in your browser, without downloading it from an app store.

To sign in again from the Clybo’ website, select Sign in, choose Staff on the sign-in page and select Enter staff. Use the email address the club invited. You do not need to create a club: if you do not have access, ask its administrators to check your invitation. Club management is for people with administration permissions in the dashboard. This option is available in every country where the app is offered.

Before you start

You need an active invitation, access to the relevant email address and a compatible browser. Use your own account; the permissions and teams you see depend on the role the club assigned to you.

Step by step

1. Accept the invitation

Open the link sent by email and follow the steps to set up access. If you already have a Clybo’ account, sign in with it to keep a single identity.

To sign in again without a password, enter your email address on the sign-in screen and select Sign in with magic link. You will receive an email with the subject “123456 is your Clybo’ access code”, where 123456 is your six-digit code. Enter it in the app and select Sign in with code. If you open the Sign in from browser button, Confirm your access appears; select Sign in only if you want to use Clybo’ in that browser, because the code will stop working. With the installed app, return to it and use the code.

2. Select the club

After signing in, choose the club where you will work. If you belong to several, you can switch from Profile without mixing data, sessions or messages.

In the headers of My calendar, My teams and Notices, you will see the club logo on the left, followed by the screen title and active club name. If the club has no logo, its initials appear instead.

3. Start the installation

Under Profile, look for Install the app. On Home, the option appears as Install or How to install, depending on the browser. In compatible browsers, a system dialogue appears; confirm to add Clybo’ to your home screen.

4. Install on iPhone or iPad

In Safari, open the Share menu, select Add to Home Screen and confirm with Add. If Open as Web App appears, leave it enabled. Then launch the app from the icon that was added.

5. Check your session and permissions

Open the installed app and check your calendar, teams and available actions. If a section is missing, it may depend on your permissions rather than an installation error.

6. Set your profile photo

Under Profile, tap the avatar to choose an image. Drag it or use zoom to adjust the crop, then save. The photo belongs to the active club. It appears beside your messages and in the avatars on your profile, staff lists, teams and coach selectors, Safeguarding, Time records, Messages assignments and the recipients of announcements in the dashboard. If you have dashboard access, it also appears under My profile. You can change or remove it from the same control in the staff app; the club cannot change it for you.

If something goes wrong

• “The app could not be opened”: check your connection and select Try again. If the message remains, select Reload page. Your chosen language, including Ukrainian, is kept. If you were opening an invitation or sign-in link, you can try again from that same page.
• A section does not open after an update: with a connection, the app may automatically reload the same page once if it confirms that a new version is available. It does not do this after detecting that you have edited a field or while a payment is displayed in the app. Editing protection lasts until you close or reload the page, even if you have already saved. If the problem continues, keep any changes you can still view before using the available reload action. Check the result of any pending operation before repeating it; this recovery requires a connection and does not extend features to offline use.
• Install does not appear: use a compatible browser or follow the system’s manual installation steps.
• The invitation has expired: ask the club to check your profile and send a new one.
• You see another club: open Profile and change the active club.
• A feature is missing: ask an administrator to check your account permissions.
• Initials appear instead of your photo: check that you saved it for the selected club and reopen the screen. Your initials appear if there is no photo or it cannot be loaded.
• The photo is cropped incorrectly: tap it again, reset the crop and adjust the zoom before saving.

Next step

Continue with View your teams and sessions in the staff app. To record training attendance, see Take attendance, even offline.